Contact
If the Pyramid game, the Daily Challenge page, the rules copy, or the layout behaves unexpectedly, email us. Clear reproduction details usually make the difference between a vague complaint and something we can actually fix.
What to include in a bug report
Please include the page address, the deal number if relevant, your device model, operating system, browser name and version, and what you expected to happen compared with what actually happened. Screenshots help when card spacing, touch targets, layout, or installed-app behavior looks wrong.
Useful examples include a specific deal failing to restore after refresh, Daily Challenge progress not matching the current UTC date, stock or waste not responding, sound toggles not persisting, or the installed app loading stale assets after an update.
How to send rules and copy feedback
If a rules note, help paragraph, or translated sentence is unclear, point to the exact page and section. It is much easier to check one sentence, one term, or one deal example than a broad request to improve the wording.
How to report a security issue
If you believe you found a security problem, send a private report with the smallest set of steps needed to reproduce it. Please describe the impact, the affected page, and what you tested, but do not publish or amplify the issue while it is still unverified.
What not to send
Do not send passwords, payment details, identity documents, private addresses, or other sensitive personal information. This is a single-player Pyramid site with no account recovery, no online rooms, and no player chat.
What we can and cannot handle
We can review reports about this website's own functionality and copy. We cannot provide live customer support, one-on-one coaching, device repair, browser-vendor support, or rulings on outside competitions.